Shipping Policy

← Back to Policies
RETURNS
View our Return Policy here
 
PRODUCTION TIMES:
1-5 Business Days
  • Non-monogrammed Sleepwear (Pajamas, Robes)
  • Non-monogrammed Shirts
  • Coasters
  • Lucite Trays 
  • Non-framed Wall Art  
  • Tea Towel Sets
  • Wallpaper Samples 
7-10 Business Days
  • Monogrammed Apparel (Pajamas, Robes, Oxfords)
  • Ice Buckets
2-4 Weeks 
  • Traditional Wallpaper
  • Removable (Peel & Stick) Wallpaper

3-4 Weeks

  • Fabric
2-6 Weeks 
  • Framed Wall Art

Production times are separate from shipping time, and expedited shipping does not expedite production.

    SHIPPING & DELIVERY
    Please enter your zip code at check out for a delivery date estimate based on your location. The shipping rate varies depending on your order total and shipping options. Orders over $99 ship for free using ground transportation methods across USPS, UPS or FedEx.

    Once your order has processed, it will move on to the shipping method selected. Please reference our production timelines and estimated shipping time frames below. Production times are separate from shipping time, and expedited shipping does not expedite production. See above for Production Times.

    All Orders will ship after production/processing timelines are completed (Weekends and Holidays excluded).

    Some orders may be split across multiple shipments, and items ordered together may not be shipped on the same day. 

    Ground Orders will deliver 1-5 business days once shipped. 
    2 Day Expedited will deliver within 2 business days. 
    Next Day orders will deliver within 1 business day. 

      The shipping time frames provided are ESTIMATES and are NOT guaranteed. 

      Additional validation may be required for some orders and can delay delivery - please ensure your shipping address is correct at checkout to avoid delays. 

      Katie Kime is not responsible for lost or stolen packages once delivery has been confirmed by the carrier. 

      Shipments to APO/FPO addresses require additional processing time after delivery to the military post office. Due to military handling time, delivery to some destinations may take up to 45 business days. 

      Alaska and Hawaii: For Ground shipping allow 5-7 business days from the time you receive a shipping confirmation email. Expedited orders require 1 additional day to deliver. 

      Rural domestic addresses require 1 or more additional days to deliver. 

      If the shipping address provided is a P.O. box, the order will ship via USPS

          TRACKING ORDERS

          Customers will receive a confirmation email with tracking information when the order has shipped. This email will contain a link to FedEx, UPS or USPS that will provide all shipping and status details. 

          Orders Containing Pre-Order Items: Please check the item's webpage for the available ship date. 

          Katie Kime is not responsible for lost or stolen packages once delivery has been confirmed by the carrier.